The problem is identified and all missing payments is expected to arrive on your account, Monday 21 August.

17.08.2023

All payouts have been processed on Friday and should, depending on your 
bank, be on the account today or tomorrow.

21.08.2023: The previous problems with missing payouts have been solved.

Pay out to customers has been delayed

Unfortunately we are currently investigating an outage in our digital connection to Skatteverket. Please be aware that you can still perform transactions as normal. We are working on having this issue resolved as soon as possible.

Identified 10:51, February 4th

Following our previous communication about a disruptive incident, the situation is now back to normal; e.g, the incident is closed.

Resolved 14:26, February 7th

February 4th

Point of sale: Digital connection to Skatteverket.

System status

Check the system status for Loomis—Pay. We take care of your payments so that you can focus on what really matters for your business.

Payment processing

Onboarding

Point of sale

Settlement

Portal

Support

Unfortunately, our system faced a disruptive incident affecting XXX. The problem is now resolved and our systems are back to normal and running at full capacity. Thank you for your patience and understanding.

Resolved 16:29, June 29, 2021

Unfortunately, our system is facing a disruptive incident affecting XXXXX. We are currently assessing the issue and doing everything we can to rectify the situation as soon as possible.

Identified 16:29, June 29, 2021

Onboarding issues

Resolved 16:34, June 29, 2021

We wanted to provide an update about a disruptive incident affecting XXX. We are currently taking all necessary steps to rectify the situation and have our technical capacity restored as quickly as possible.

Update 16:34, June 29, 2021

Portal: Login issues

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Setup Summary.

Opening hours: Monday - Friday 08:00–17:00. 

Opening hours: Monday - Friday 08:00–17:00. Urgent disturbances: Everyday 07:00-22:00.

Find the perfect setup to help your business boost sales and drive efficiency.

System status

Disturbances

Pay out to customers has been delayed